The Government has set up several Competent Person Schemes which aim to give the consumer a degree of certainty that when they use a tradesman, that tradesman understands what is required to carry out the job in a responsible manner and that the various regulations connected with that activity have been followed.

The UK Trades Confederation works with two of the Part L Competent Person Scheme Operators, Certass and Fensa, to help window and double glazing installers to meet the regulations.

Both existing and new members of the Confederation can receive help in gaining approval for Part L.

The Confederation can give you:

• Support with your application - this includes all the paper work to apply.
• Examples of the documentation you will need - for example a health and safety policy that you will need to have.
• A complaints procedure - a procedure needs to be in place to deal with complaints - the Confederation has this as part of it's Code of Practice, which will include a complaints log.
• Consumer contract - provided for all members to use.
• Guarantee wording - as you will need to provide a written guarantee to your customers that has been approved by a provider of Insurance Backed Guarantees.
• Insurance Backed Guarantees - the Confederation works with QA National warranties to give members the ability to provide Insurance Backed Guarantees.